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Terms and Conditions

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Terms of Use for Visitor / User / Coach

Contract

You are entering into this Agreement with Setmycoach.com (also referred to as “we” “Platform” and “us”) when you use our Platform (www.setmycoach.com) or Services you agree to all of these terms and conditions. Your use of our Services and or User Registration is also subject to our Cookie Policy and our Privacy Policy, which covers how we collect, use, share, and store your personal information.
You agree that by clicking “User Registration”, “Join Setmycoach.com”, “Sign Up”, ”Join Now” or similar, registering, accessing or using our services, you agree to follow and abide by the guidelines as issued in this document (the Agreement or Contract). If you do not agree to this contract (“Contract” or “User Agreement”), do not click “Join Us” or “User Registration” (or similar) and do not access or otherwise use any of our Services.
This Agreement applies to Coaches and Users/Visitors. Coaches are requested to go through the specific Terms of use related to them documented elsewhere in this document.
As a User/Visitor or Coach of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy (which includes our Cookie Policy and other documents referenced in this Privacy Policy) and updates.
You agree to follow and abide by the following guidelines while using our platform Setmycoach.com:-

The information provided by you while creating your profile and/or while registering as user will be correct and related to you only.

Disclaimer

This is our Disclaimer of legal liability for the quality, safety, or reliability of our Services: Setmycoach.com and its affiliates make no representation or warranty about the services , including any representation that the services will be uninterrupted or error free, and provide the services (including content and information) on ‘As is’ and ‘As available’ basis. To the fullest extent permitted under applicable law, Setmycoach.com and its affiliates disclaim any implied or statutory warranty, including any implied warranty of title, accuracy of data, non-infringement, merchantability or fitness for a particular purpose.

Payment

Subscription fee paid under any paid plan or fee paid to avail any other services offered by Setmycoach.com will not be refunded under any circumstances. You also understand that there may be fees and taxes that are or might get added to the subscription fee.

Service Availability and Backup:

We perform regular backups of the Website and content, however, these backups are for our own administrative purposes only, and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. We may change or end any Service or modify our prices prospectively. We may change, suspend or discontinue any of our Services. We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law.
We don’t promise to store or keep showing any information and content that you’ve posted on Setmycoach.com as a Blog or article or in any other form.. Setmycoach.com is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.

Use of Content:

By using the services of Setmycoach.com, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. Setmycoach.com generally does not review content provided by our Members or others. You agree that we are not responsible for others’ (including other Members’) content or information. We cannot always prevent this misuse of our Services, and you agree that we are not responsible for any such misuse. Setmycoach.com may help connect coaches offering their services (coaching) with users/clients seeking such services. Setmycoach.com does not perform nor employs individuals to perform these services. You acknowledge that Setmycoach.com does not supervise, direct, control or monitor coaches in the performance of these services and agree that (1) Setmycoach.com is not responsible for the offering, performance or procurement of these services, (2) Setmycoach.com does not endorse any particular coach’s offered services, and (3) nothing shall create an employment, agency, or joint venture relationship between Setmycoach.com and any coach offering services. If you are a coach offering services, you represent and warrant that you have all the required licenses and will provide services as per the law of the land. Similarly, Setmycoach.com may help you register for and/or attend events organized by coaches and connect with other users/clients who are attendees at such events. You agree that (1) Setmycoach.com is not responsible for the conduct of any of the coach’s or other attendees at such events, (2) Setmycoach.com does not endorse any particular event listed on our Services, (3) Setmycoach.com does not review and/or vet any of these events, and (4) that you will adhere to these terms and conditions that apply to such events.

Your Obligations as a Visitor/User/Coach

You agree that you will not perform or do any of the following:

  • Create a false identity on Setmycoach.com, misrepresent your identity, create a Member profile for anyone other than yourself (a real person), or use or attempt to use another’s account;
  • Develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the platform or otherwise copy profiles and other data from our platform;
  • Override any security feature or bypass or circumvent any access controls or use limits of Setmycoach.com (such as caps on keyword searches or profile views);
  • Copy, use, disclose or distribute any information obtained from our platform, whether directly or through third parties (such as search engines), without the consent of Setmycoach.com;
  • Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights. For example, do not copy or distribute (except through the available sharing functionality) the blogs/articles/events or other content of others without their permission, which they may give by posting under a Creative Commons license;
  • Violate the intellectual property or other rights of Setmycoach.com, including, without limitation, (i) copying or distributing our learning videos or other materials or (ii) copying or distributing our technology, unless it is released under open source licenses; (iii) using the word “Setmycoach.com” or our logo in any business name, email, or URL;
  • Post anything that contains software viruses, worms, or any other harmful code;
  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code of the platform or any related technology that is not open source;
  • Imply or state that you are affiliated with or endorsed by Setmycoach.com without our express consent (e.g., representing yourself as an accredited Setmycoach.com coach or trainer);
  • Deep-link to our platform for any purpose other than to promote your profile or a Group on our platform, without Setmycoach.com’s consent;
  • Use bots or other automated methods to access the Setmycoach.com, add or download contacts, send or redirect messages;
  • Monitor Setmycoach.com’s availability, performance or functionality for any competitive purpose;
  • Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of Setmycoach.com;
  • Interfere with the operation of, or place an unreasonable load on, Setmycoach.com (e.g., spam, denial of service attack, viruses, gaming algorithms);

Governing Law and Dispute Resolution:

In the unlikely event of any legal dispute between you and Setmycoach.com, you agree to resolve it in the Mumbai courts, Maharashtra, India using Indian laws.

Terms for using Setmycoach.com by a Coach

The following terms and condition apply to all users who apply for registration as a coach on Setmycoach.com (hereby to be known and referred as ‘platform’, ‘website’, ‘we’, ‘Company’, ‘Setmycoach Services Pvt. Ltd.’) will be referred to herein as a “Coach” or “Coaches”. The client or clients who avail of the services of the coach will be hereby known as ‘client’, ‘user’, ’recipient’, or ‘coachee’. The following section will be applicable in addition to the general terms of use as documented under “General Terms and Conditions’.

Coach Listing Services

As a Coach, to be listed or featured in Setmycoach.com’s platform (website) and to receive the benefits of getting listing on Setmycoach.com, you will be required to sign up under one of the following membership plans:

  • Silver Plan (Free listing)
  • Gold Plan ( Paid listing)
  • Platinum Plan (Paid listing)

You can choose only one plan at a time. These are annual membership plans and will be applicable for renewal annually. In case you want to change your plan before the expiration date, you can do so by paying the full subscription fee for that respective plan (applicable for paid listing plans). The details of the individual plans along with their features and price are being put on the platform and may change from time to time. Your profile will be eligible for approval once you have made the payment for the plan chosen and submitted the registration form with all the details required. Normally, the profile will be approved and will get activated within forty-eight hours of submission of the registration form.

Your Obligations as a coach

During your tenure as a registered coach under any of the subscription plan, you represent, warrant, and agree to the following:

  • You will provide correct information for your registration of profile on Setmycoach.com and will not make any misrepresentations nor use a fake name or a fake listing.
  • You will provide correct and accurate information with regards to the information required to update your profile page relating to your qualifications, awards and recognition, skills, and other relevant information. You will also update this information as and when if there is any change to ensure it is correct and accurate.
  • You will maintain only one profile listing on Setmycoach.com unless with valid reasons and prior approval from us.
  • As the Coach, you will work out the modalities of fee payment by the coachee and ensure you receive the payments for the coaching services provided. Setmycoach.com makes no representation or warranty whatsoever as to the willingness or ability of the client or the coachee to pay for any coaching services given by the Coach.
  • As the coach, you will use your discretion to ensure that you are not breaching any ethics or standards of the coaching practice while providing coaching services to your clients. Any dispute arising between you, the coach, and the client will remain between you and the client only and Setmycoach.com will not be held responsible for or be involved in any such dispute. Setmycoach.com will not be responsible in any manner relating to any dispute arising due to your advice or coaching to the client.
  • You will maintain adequate care while imparting your coaching services to your clients either online or off-line and will maintain high ethical and moral standards as mandated by the coaching professional bodies or associations.

Coach Disclaimer of Warranty and Limitation of Liability

All users of Coach Services, whether it is the Coach member or the recipient of the Coach’s services (the ‘coachee’, ‘recipient’, ‘client’) do so at their own respective risks. Setmycoach.com, its employees and the owners under no circumstances will be responsible or liable for any indirect, incidental, consequential damages (including but not limited to loss of business, revenue, profits, use, data or other economic impacts) arising as a result of an action of contract, negligence from the services or any other use of this platform/website.
As a Coach, you acknowledge and agree that Setmycoach.com disclaims any liability concerning any claim, suit or action brought by a user in connection with the provision of any coaching services by you through the platform and you agree to indemnify and hold us harmless in connection with any such claim and any damages or expenses arising therefrom. We will not be liable for enforcing any agreement that was made between you and any recipient or other member, including fee agreements. You further acknowledge that you will solely be responsible and liable for any damages to any member to whom you provide coaching services and where that member suffers damages arising from or connected to such services. In the event of a dispute regarding any transaction conducted through the platform, you hereby release Setmycoach.com, its employees and its owners from all manner of actions, claims or demands and from all losses (direct, indirect, incidental or consequential), damages, costs or expenses, including, without limitation, legal costs and fees, which you may have against one or more of the above.
As a Coach, you understand that by using the services of Setmycoach.com, your contact details may be made publicly available on the Internet. You assume all risk when using the services, including but not limited to all of the risks associated with any online or offline interactions with others, including consultations with clients procured through the platform. Setmycoach.com will not be able to guarantee the accuracy of information provided to you by prospective clients, and that Setmycoach.com will not be able to confirm their identity. Setmycoach.com does not warrant and is not responsible for ensuring that users of the services are in compliance with the Terms of Use. It will be in your interest that you take all the necessary precautions while communicating with or meeting individuals through the platform. You also agree that Setmycoach.com is under no obligation to promise you a minimum number of user or client visits to your profile page during any time while using the services of Setmycoach.com as a coach.

Coach Confidentiality

Once you have registered as a Coach, you will be able to offer your services to Recipients. You agree that all interaction with the Recipient shall be respectful and positive, and shall under no circumstances be abusive, derogatory, defamatory, sexist, racist, illegal or false. You shall also keep all information that you learn or discover from any Recipient as completely confidential, and shall not disclose this information to anyone without the permission of the Recipient. Exceptions to this are situations where: (a) you are required by law; (b) an imminent risk to someone may be involved, or (c) you have specific permission from us.

Coach Subscription Fee and Renewals

You shall pay the subscription fees and other charges to your account as per the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.
Subscription payments as per the choice of your plan are collected in advance of using the platform of Setmycoah.com. At the time of the expiry of your subscription tenure, you will be intimated before your subscription expiration date about getting your subscription renewed for you to continue using the services of Setmycoach.com. In the event of non-renewal of your subscription, your profile will move under the free listing plan (Silver Plan) which has very limited features. Please refer to the website/platform for the fees for each of the plans which may change from time to time. Please note that as a policy, there will be no re-fund made of the payment made under any circumstances.
Fees for other services will be charged on an as-quoted basis. You agree to provide us with complete and accurate billing and contact information. You agree to update this information within one month of any change to it. If the contact information you have provided is false or fraudulent, Setmycoch.com reserves the right to terminate your subscription or coach membership without any prior intimation.
Payment as subscription fee paid under any paid plan or fee paid to avail any other services offered by Setmycoach.com will not be refunded under any circumstances. You also understand that there may be fees and taxes that are/might get added to the subscription fee.

Contact Us

If you have any concerns or queries about your registration as a coach or the registration process in general or any other related issues, please contact us at support@setmycoach.com.
Thank you and wishing you a happy experience using our platform Setmycoach.com!

Note: We will keep reviewing and revising ‘The Terms of Use’ from time to time and hence request you to review it periodically.